Digital India Initiative Faces Resistance from Senior Civil Servants
March 2024
The resistance to digital transformation in government departments illustrates how attitude functions influence policy implementation. Senior officials' negative attitudes toward technology often serve ego-defensive functions (protecting against obsolescence fears) and knowledge functions (organizing information based on past experience with failed IT projects). Understanding these attitude functions helps explain why technical training alone is insufficient - successful digital transformation requires addressing the psychological functions that attitudes serve for different stakeholder groups.
UPSC Angle: UPSC may ask candidates to analyze resistance to administrative reforms through the lens of attitude functions, requiring understanding of how psychological factors influence policy implementation.