Vyyuha ("we," "us," or "our") operates the website and services available at vyyuha.com and related domains (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Platform, including when you browse study content, create an account, purchase a subscription, or interact with our features.
By using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform. We may update this policy from time to time; the "Last updated" date at the top will change, and we will take reasonable steps to notify you of material changes where required by law.
1. Who we are
The Platform is operated by Vyyuha (Vyyuha Education OS / "Vyyuha") for users in India and elsewhere. For privacy-related requests, contact us at contact@vyyuha.com or via our contact form.
2. Information we collect
2.1 You provide directly
- Account data: name, email address, password (stored using industry-standard hashing—we do not store plaintext passwords), and profile preferences you choose to provide.
- Authentication: if you sign in with a third party (for example Google), we may receive basic profile identifiers as permitted by that provider.
- Transactions: billing-related information processed by our payment partners (we typically do not store full card numbers on our servers).
- Communications: messages you send us via forms, email, or support channels.
2.2 Collected automatically
- Usage and device data: pages viewed, approximate time on page, referring URLs, browser type, device type, operating system, language preferences, and coarse location derived from IP address where available.
- Technical logs: IP address, timestamps, and diagnostic data needed to secure and operate the Platform.
- Cookies and similar technologies: see Section 5.
3. How we use information
We use the information above to:
- Provide, maintain, and improve the Platform and its features (including personalization).
- Create and manage your account and authenticate you.
- Process payments and fulfill subscriptions or other purchases.
- Send service-related notices (security alerts, policy updates, transactional messages).
- Analyze usage to improve content quality, performance, and user experience.
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
- Comply with legal obligations and enforce our Terms of Service.
- Communicate marketing or product updates where permitted by law and, where required, only with your consent (you may opt out of promotional emails using the unsubscribe link).
4. Legal bases (where applicable)
Depending on your location, we may rely on one or more of the following bases: performance of a contract with you; our legitimate interests in operating and improving the Platform (balanced against your rights); compliance with legal obligations; and consent where we ask for it explicitly (for example, certain cookies or marketing).
5. Cookies, analytics, and advertising
We and our partners may use cookies, local storage, pixels, and similar technologies to remember preferences, keep you signed in, measure traffic, and—where enabled—to show advertisements.
5.1 Essential cookies
Required for core functionality such as security, load balancing, session management, and remembering your cookie choices.
5.2 Analytics
We may use analytics tools to understand how the Platform is used (for example aggregated page views and funnels). Where required, we will seek consent before enabling non-essential analytics.
5.3 Advertising and third-party content
We may display advertisements through third-party networks (for example Google AdSense or similar). Those partners may use cookies or similar technologies to serve ads based on your activity on our Platform and other sites, subject to their own privacy policies and your ad settings. You can learn more about Google's use of data when ads are served by Google at Google's partner policy page, and manage certain ad preferences through your Google account or device settings.
6. Sharing of information
We may share information with:
- Service providers who assist us with hosting, email delivery, payments, analytics, security, customer support, and similar functions, under contractual obligations to protect data and use it only for our instructions.
- Advertising and measurement partners when we run ads, as described in Section 5.
- Professional advisers (lawyers, auditors) where necessary.
- Authorities when required by law, court order, or to protect rights, safety, and security.
- Business transfers in connection with a merger, acquisition, or sale of assets, with notice as required by law.
We do not sell your personal information for money in the conventional sense.
7. Data retention
We retain information for as long as your account is active, as needed to provide the Platform, and as necessary to comply with law, resolve disputes, and enforce our agreements. Aggregated or de-identified data may be retained longer for analytics and product improvement.
8. Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage you to use a strong password and protect your account credentials.
9. Your rights and choices
Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, where it applies to our processing), you may have rights to access, correct, update, or delete certain personal data; withdraw consent where processing is consent-based; object to or restrict certain processing; and lodge a complaint with a supervisory authority or the Data Protection Board of India, as applicable.
To exercise these rights, contact contact@vyyuha.com. We may need to verify your identity before fulfilling requests.
10. Children
The Platform is intended for learners preparing for competitive examinations. We do not knowingly collect personal information from children below the age at which parental consent is required in your jurisdiction without appropriate consent. If you believe we have collected such information, please contact us and we will take steps to delete it.
11. International transfers
Our servers and service providers may be located in India or other countries. Where we transfer personal data across borders, we take steps consistent with applicable law to ensure appropriate safeguards.
12. Third-party links
The Platform may link to third-party websites or embed third-party content. This policy does not apply to those services; please read their privacy policies.
13. Contact
Questions about this Privacy Policy: contact@vyyuha.com or /about/contact.