Refund Terms & Conditions

Last updated: 14 September 2026

These Refund Terms & Conditions ("Refund Terms") apply to every purchase of the Vyyuha plan ("the Plan") on the Vyyuha platform ("Platform") operated by Vyyuha ("we", "us", "our"). You accept them at checkout, before payment, and they form part of our Terms of Service. Please read them in full. If you do not agree, do not buy the Plan; the free library remains available to you without any purchase.

In short: all payments are final and non-refundable; you may not copy, scrape or redistribute the Platform’s content; and you may not use the Platform or its members’ details to send unsolicited messages. Breaking any of these ends your access without refund.

1. What you are buying

The Plan is a paid subscription, for one course chosen at checkout (UPSC CSE or NEET UG), that adds the five premium tools — the 24/7 AI Mentor, the Preparation Manager & Syllabus Tracker, the Revision Manager & Notes Manager, Live Mock Tests and the Predictive Syllabus — to the free library. It is billed either as a monthly subscription (₹6,400 per month, renewing until cancelled) or yearly (₹50,000 per year, billed once), in Indian rupees, through our payment provider Razorpay. Prices are inclusive of applicable taxes unless stated otherwise at checkout.

Every topic page, practice question and revision note on the Platform is free to read with or without the Plan. The Plan does not unlock content; it adds tools that manage your preparation.

2. No refunds

All payments for the Plan are final. We do not offer refunds, credits, exchanges or partial refunds under any circumstances, including but not limited to:

  • change of mind, or buying the wrong course or billing period;
  • not using, or using only part of, the Plan during the paid period;
  • not qualifying, not appearing for, or not being satisfied with your result in any examination;
  • a change in the examination’s syllabus, pattern, dates or conducting authority;
  • a change in your personal circumstances, device, internet access or location;
  • suspension or termination of your access for breach of these Refund Terms or the Terms of Service.

The reason is simple: the moment your payment succeeds, every tool in the Plan is available to you immediately and in full for the paid period. That access cannot be returned, so the payment cannot be either.

Monthly billing is charged each month. You may stop it at any time from your account; your access continues until the end of the month you have already paid for, and no further charge is made. The month already paid for is not refunded. Yearly billing is charged once and runs for twelve months from the date of payment; stopping early does not shorten the charge or return any part of it.

The only exception is a duplicate charge — the same order charged more than once by the payment provider — which we will reverse in full once the provider confirms it. Write to us with both payment IDs.

If you raise a chargeback or payment dispute with your bank or card issuer for a payment that was made in accordance with these Refund Terms, we may suspend your access while the dispute is open and end it if the dispute is decided against us.

3. No content scraping

Everything on the Platform — topic pages, explanations, questions and their explanations, revision notes, figures and diagrams, comparisons, the syllabus tree, the outputs of the AI Mentor, the Preparation Manager, the Revision Manager, Live Mock Tests and the Predictive Syllabus, and the way all of it is structured — is our content, protected by copyright and other intellectual-property law. Access to it, free or paid, is a licence to read and use it for your own preparation, and nothing more.

You must not, and must not help anyone else to:

  • scrape, crawl, spider, harvest, mirror or bulk-download any part of the Platform, whether by hand, by script, by browser extension, by automated tool or by AI agent;
  • copy, reproduce, republish, translate, summarise for redistribution, or make derivative works from our content, in any medium, including notes, PDFs, videos, apps, Telegram or WhatsApp groups, and other websites;
  • sell, rent, lend, share or otherwise commercially exploit our content or your access to it;
  • use our content, or any output of our tools, to train, fine-tune, evaluate or prompt any machine-learning or AI system;
  • remove or alter any copyright notice, watermark, source line or attribution on our figures or pages;
  • share your account or its credentials, or let more than one person use one account;
  • circumvent, disable or interfere with any rate limit, access control, security feature or other measure that protects the Platform.

Ordinary personal use is fine: reading pages, printing a page for your own study, making your own handwritten or typed notes from what you have learned, and quoting a short passage with a link back to the source.

4. No spamming

The Platform is for preparation, not promotion. You must not use the Platform, any feature of it (including live mock tests, comments, profiles or any messaging), or any name, email address, phone number or other detail you obtain through it, to:

  • send unsolicited commercial messages, bulk messages, chain messages or repeated identical messages of any kind;
  • advertise or solicit for any coaching institute, product, service, group, channel or scheme;
  • collect or compile other members’ details, or contact members outside the Platform without their clear consent;
  • post or send content that is misleading, abusive, obscene, defamatory, unlawful, or that impersonates any person or organisation;
  • create multiple accounts, automated accounts, or accounts in another person’s name.

We may filter, hold back, remove or report any message or content that we reasonably believe breaks this section, and we may pass relevant details to law-enforcement or regulatory authorities where required.

5. What happens if you break these terms

  1. We may suspend or permanently end your access to the Plan and to the Platform, with or without notice, depending on the seriousness of the breach.
  2. No refund is due for any unused part of a paid period when access is ended for breach.
  3. We may take down copied content wherever it appears, using copyright and platform-abuse procedures, and recover from you the costs of doing so.
  4. We reserve all rights and remedies available to us under the Copyright Act, 1957, the Information Technology Act, 2000, and other applicable law, including claims for damages and injunctive relief.

6. Changes to the Plan and to these terms

We improve the tools continuously and may add, change or retire features of the Plan; doing so does not create a right to a refund. We may update these Refund Terms from time to time. The version you accepted at checkout governs that purchase; the current version, with its date, is always published on this page and applies to purchases made after it is published.

7. Governing law

These Refund Terms are governed by the laws of India. Courts at the place stated in our Terms of Service have exclusive jurisdiction, subject to any consumer-protection rights that cannot be excluded by contract.

8. Contact

Questions about a payment, a suspected duplicate charge, or a report of scraping or spam: write to us through the contact page, quoting your registered email and, for payment matters, the Razorpay payment ID shown on your receipt.