Implementation of AI-based decision support systems in government departments
January 2024
The increasing use of artificial intelligence in government decision-making processes raises important questions about maintaining objectivity while leveraging technological capabilities. AI systems can potentially enhance objectivity by reducing human biases and ensuring consistent application of criteria, but they also introduce new challenges related to algorithmic bias, transparency, and accountability. The implementation of AI in areas like loan approvals, welfare scheme eligibility, and recruitment processes requires careful attention to ensuring that automated systems maintain the principles of objectivity while remaining fair and transparent.
UPSC Angle: Expected questions on the role of technology in governance, challenges of AI implementation, and balancing efficiency with fairness in administrative processes