Emotional Intelligence — Mains Questions

"Emotional intelligence is more crucial than cognitive intelligence for effective public administration." Critically examine this statement with suitable examples from contemporary governance challenges.

A senior civil servant is facing a situation where a proposed development project has strong economic benefits but faces fierce opposition from local communities due to environmental and cultural concerns. How can emotional intelligence help in resolving this conflict? Discuss with reference to the four domains of EI.

"The integration of artificial intelligence in governance requires civil servants to develop enhanced emotional intelligence capabilities." Justify this statement with examples of how EI complements AI in public service delivery.