Challenges in Public Service — Mains Questions

Analyze the major challenges facing public service in India today and suggest a comprehensive framework for addressing these challenges while maintaining administrative efficiency.

Examine how the COVID-19 pandemic has both exposed and accelerated solutions to traditional public service challenges. What lessons can be drawn for future governance reforms?

Critically evaluate the role of technology in addressing public service challenges while analyzing the new challenges it creates. Suggest measures to maximize benefits while minimizing risks.