MEA launches 'Passport Seva 2.0' digital initiative for enhanced citizen services
March 2024
This initiative represents MEA's digital transformation efforts, integrating artificial intelligence and blockchain technology for passport services. The launch of Passport Seva 2.0 demonstrates how traditional diplomatic functions are being modernized through technology, reducing processing time from weeks to days and enabling online tracking of applications. This connects to broader themes of digital governance, citizen service delivery, and administrative reforms in the Indian bureaucracy.
UPSC Angle: Expected questions on digital governance, administrative reforms, and modernization of government services. Could appear in Prelims as factual questions about recent initiatives or in Mains essays on technology and governance.