Concepts and Utilities of Emotional Intelligence — Mains Questions

Emotional intelligence is often considered more important than traditional intelligence for administrative effectiveness. Critically examine this statement with reference to the role of civil servants in contemporary governance. (250 words, 15 marks)

A district collector faces a situation where farmers are protesting against a new agricultural policy, while local businesses support it for economic benefits. How can emotional intelligence help in managing this conflict? Discuss with specific reference to Goleman's five-component model. (250 words, 15 marks)

Examine the role of emotional intelligence in ethical decision-making by civil servants. How does EQ contribute to maintaining integrity in public administration? (300 words, 20 marks)